Compliance-first

Clean traffic is better traffic

Our compliance controls are the reason routes stay open, caller IDs stay off spam labels and answer rates stay high. They are designed to be fast for legitimate operators.

Open account Talk to routing

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Controls

Six controls that protect your routes

Upstream carriers trust traffic from CLIRoutes because every account and every caller ID passes these checks.

Fast business onboarding

We confirm a few business basics — company, responsible person and traffic profile. Extra documents are requested only where a destination's regulator requires them. Fast for legitimate operators, a wall for bad actors.

CLI authorisation

Every caller ID is verified before use: ownership evidence, a letter of authorisation, or numbers we assign. Unverified CLIs are rejected at the switch.

STIR/SHAKEN aware

US and Canadian traffic routes through STIR/SHAKEN participants with attestation matching your verified relationship to each number.

Consented IVR campaigns

IVR, press-1 and voice broadcast are reviewed for consent source, script, opt-out and calling hours before routes are enabled.

DNC & local rules

TCPA, the National DNC Registry, CRTC rules, Ofcom guidance and local registries are part of routing policy, not an afterthought.

Traceback & abuse response

We answer industry traceback and regulator requests promptly and investigate every abuse report sent to [email protected].

Onboarding

From sign-up to live traffic

Most accounts complete verification the same business day.

01
Register
Create your business account and describe your traffic profile and destinations.
02
Verify
Upload company details. We confirm the responsible person and review the traffic profile.
03
Authorise CLIs
Add caller IDs with ownership evidence or an LOA, or order DIDs from us.
04
Go live
Fund your wallet, point your dialer at your endpoint and watch quality in real time.

IVR & voice broadcast

For consented, lawful campaigns only

IVR and press-1 routes serve appointment reminders, surveys, collections notices and opted-in marketing. Before enabling them we review:

Consent sourceHow and when called parties opted in, and how records are stored.
Script & opt-outIdentification of the caller and a working opt-out in every message.
Calling hoursPermitted hours in the called party’s time zone (TCPA and local rules).
DNC scrubbingLists scrubbed against national and internal do-not-call registries.

FAQ

Compliance questions

Can’t find what you need? Our routing team answers within the hour, around the clock.

Why does compliance improve answer rates?

Terminating carriers and handset analytics score traffic by its history. Clean traffic with verified caller IDs keeps numbers off spam labels and keeps routes open, which directly lifts ASR and reduces blocked calls.

What documents do I need to open an account?

Registered company details, a named responsible person and a short description of your traffic and destinations. Higher capacity or IVR traffic may need consent evidence or additional documents.

Can I use caller IDs I do not own?

Only with written authorisation from the number holder (a letter of authorisation). Otherwise use numbers you own or DIDs we assign. We never allow caller IDs that mislead the called party.

Do you support IVR or press-1 campaigns?

Yes, for consented and lawful campaigns — appointment reminders, surveys, collections notices and opted-in marketing — after a short campaign review that checks consent, opt-out handling and calling hours.

How does STIR/SHAKEN affect my calls to the US?

Calls are signed with an attestation level reflecting how well the originating provider knows the caller and number. Verified, authorised numbers earn higher attestation, which improves how terminating carriers treat your calls.

Open an account and see your rate deck today

Sign up, complete a short business verification and fund your wallet in USDT, BTC or ETH. Your rate deck is available in the portal after sign-up.