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CLIRoutes

System status

Network and platform status

Live status of every route type and platform service. Times are in UTC. Our NOC posts updates here as they happen.

Some services are degraded

Last checked

Active incidents and maintenance

Elevated failures on NCLI routes to Asia

Degraded performance

Affects NCLI routes

  1. Identified

    An upstream supplier is rejecting a share of NCLI calls to Asia. Traffic is failing over to secondary routes automatically, so most calls connect with slightly longer post-dial delay.

  2. Investigating

    We are investigating lower answer rates on NCLI traffic to several Asian destinations.

Components

Voice

  • CLI routesOperational
  • Premium CLI routesOperational
  • NCLI routesDegraded performance
  • CC routesOperational
  • SIP trunks & registrationOperational
  • DID numbersOperational

Platform

  • Customer portalOperational
  • Platform APIOperational
  • Crypto paymentsOperational
  • Support deskOperational

Scheduled maintenance

Frankfurt SBC software upgrade

Under maintenance

Affects SIP trunks & registration, CLI routes · to

  1. Scheduled

    We will upgrade the session border controllers in Frankfurt. Registrations move to Amsterdam automatically. Calls in progress on Frankfurt may drop once at the start of the window.

Past 14 days

  1. No incidents reported.

  2. No incidents reported.

  3. No incidents reported.

  4. No incidents reported.

  5. No incidents reported.

  6. No incidents reported.

    • Crypto top-up confirmations delayed · Resolved 3 Nov, 01:57 UTC

      All pending USDT top-ups have been credited. Confirmations are back to normal.

  8. No incidents reported.

  9. No incidents reported.

  10. No incidents reported.

  11. No incidents reported.

  12. No incidents reported.

  13. No incidents reported.

    • Higher post-dial delay on Premium CLI to the UK · Resolved 27 Oct, 23:57 UTC

      We moved traffic to a second supplier and PDD is back under 3 seconds.